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Saturday

7 days of Hell in Warhammer Online

I had a good laugh today at Mythic.  I decided to stroll over to the Warhammer Herald.  I see some hot fix notes.  Now here comes the funny part.

Battle Brew Backpack: Fixed an issue which caused this item to not be usable by the appropriate realm. Please note: This change did not fix existing bugged Battle Brew Backpacks. If you find yourself in possession of a bugged Battle Brew Backpack, please file an in-game appeal using the “Missing Item” category. Please note, appeals may take up to 7 days to be processed.  

I finally picked myself up from the floor from laughing so hard.  For a company that stresses the layoffs haven't affected anything I have to disagree.  Are you kidding me?  It really takes 7 days to respond to an appeal?

What if it was something really critical?  7 days is like 10 years in gaming time.  How could it take that long to fix an appeal when you probably are lucky to have 25k subscribers?